Overnight, you're reinvented as "#amazonfail."
As you know, this game plan is undermines publishers, authors, readers, and the entire legal basis for American publishing and distribution.
I can hardly imagine what misguided Bowdler-Petit-Functionnaire came up with this maneuver.
You responded to one author's discovery of the fiasco by saying you are "protecting" people from "Search" surprises who might be offended by "adult" titles. What a strange euphemism for such an infantile preoccupation.
Please show us the medical records from all the people who have died, been injured, suffered breakdowns, litigated successfully, went blind— etc. etc.— from an unexpected "Search" result.
Obviously, the answer is ZERO. No one has ever been injured from being offended.
The realization of good searches, however— which has always been the pride of Amazon's business model— is to get people to what they want and might want, and give them some idea of what's available in their areas of interest. Unexpected, expected, but relevant results are the point.
It also makes a good match with democracy.
Publisher's Weekly took the time Easter Sunday night to quote one of your spokespeople saying it was an "glitch, not a new policy."
Have the guts to have someone with a name step up to the mike. You're not stripping remainders here.
What kind of glitch targets only books that offend Pentacostal Paranoia? That's a heck of job.
When are you going to make this right?